I have to admit: I'm on the fence about the devops movement. However, I do think there are a lot of good ideas to be found in the 'devops culture'. One idea I particularly like is that sysadmins should think more like developers. I might be partly attracted to that philosophy because I have a CS degree. However, I also think it's logical because developers have spent a lot of time figuring out development workflows (duh). With the increasing automation in system administration, it's natural that we as sysadmins should follow the same process. Whether we like it or not, we will all be writing more code in the years to come as we increase our use of automation.
I hear that developers are all het up about Agile programming these days. I don't know a lot about that whole methodology either, but I have found some good ideas from skimming the literature. One idea that really excites me as a sysadmin is the notion of code review. Someone once said something like, "with enough eyes, all bugs are shallow" and that is exactly what code review accomplishes. My group has embraced code review as an operational concept and it has greatly increased the quality of our work. Thus, I'm here to spread the word: everyone should be doing code review on any scripts, programs, or text config files destined for production.
In my workplace our code review tools are Bugzilla, Subversion, and Review Board. There are other code review products out there but we already had Review Board (http://www.reviewboard.org) set up so it was an obvious choice. This process is tool-agnostic: you could use any combination of version control, bug tracker, and code review if you wanted.
The first step in the process is to create a tracking bug. In my organization we say "if there isn't a bugzilla, it doesn't exist". Don't waste my time with an email thread. The bug will be used for all subversion commit messages and will be referenced in the review board posting. We use a subversion post-hook that requires all log messages to include a bugzilla reference to help enforce this.
Once you have the bug/ticket/issue, you check the existing files out of subversion and make your changes. Note that we have a lot of YAML-formatted text config files that we keep in subversion as well, so we use code review for changes to those as well.
Now you have a subversion diff you can submit to Review Board. You might want to run 'svn diff' to sanity check your diff before submitting. If you like what you see, submit your code review like this (from your subversion working directory):
$ post-review -p --bugs-closed 12345 --description "fix fencepost error" \ --summary "system healthcheck scripts" --target-group sysadmins
The above will create your code review, publish it, and reference the bugzilla from the first step. It will also send an email out to the 'sysadmins' group which you've already configured in Review Board. That email contains a link to the review in Review Board. Here's what the main screen for a pending code review request looks like:
The next step is up to the reviewers. Typically you will send a code review to a group of reviewers, and wait for any one of them to sign off on your review. Review Board allows reviewers to make general comments about all the diffs in a review, and/or comments on specific line numbers.
Viewing the diff for a change:
Adding a comment to a specific line number:
Once a reviewer is satisfied with all their comments, they publish their review so you can see it. They can either select the 'ship it!' button or leave it unchecked, depending on whether or not they feel your changes are acceptable. If the reviewer doesn't check 'ship it!', the expectation is that you will fix the problems and submit another review request. Review Board supports review revisions via using the '-r' option to post-review, so you don't need to create multiple review requests.
Continue this iterative process for adjusting your code until your reviewer signs off by checking the 'ship it!' button on their review. Congratulations, you now have a code review change! Go check it in to subversion and prepare for deployment.
WHY DO ALL THIS WORK?
While the effort to generate code review is not terribly substantial, it does complicate your workflow. Why do this at all? One simple reason: it makes your code or config files better! This is due to several reasons:
- If you work in an environment where code review is the norm, you unconsciously write better code because you know someone is going to look at it. Maybe it doesn't always work out that way, but I know I stop myself form doing sloppy things if I know someone is going to critique my work.
- Code review serves as a final check to catch stupid mistakes. You are blind to dumb typos in your own code. Other reviewers tend to find them with much more regularity. This is largely because they don't know the flow of your code so they have to look through it all carefully.
- Code review serves as a barrier for, lets say, "less experienced" peers. You all know what I'm saying here. Often people are afraid to admin they don't know how to fix some problem assigned to them. Solution? Take a best guess shot in the dark and pray it works. My classic example: I asked a sysadmin once to randomize his cronjob running on many servers as to not overload a particular service. He did the work and we put the new script into production on several thousand machines. Then we started seeing regular overloads on the service in question at the same time every hour. When we inspected the randomized code, we found the sysadmin had picked a random time delay value and then used THE SAME VALUE on every host. If you don't do code review you don't find problems like this.
- A real benefit that should not be overlooked is that code review can be an incredible learning tool for both junior and senior sysadmins. Junior sysadmins need to learn about everything so your feedback helps them immediately. The effect with senior sysadmins is more subtle. We are creatures of habit and develop our coding techniques early in our career. Tools evolve and we often don't bother to follow up on advancements. If someone else reviews your code, that gives them an opportunity to suggest better approaches to problems. This can be a real eye-opener if you haven't read the manuals in a while.
- Code and configuration style and quality can be enforced. If you have a style guide (you should!), you can use code review to both enforce style and educate about style. You can enforce code-style spacing, usage, etc, and also enforce larger concepts like requiring tests for each change, etc.
One thing to keep in mind is that code review is actually easier and less time-consuming for sysadmins than for developers. Developers write code all the time, and they write a lot of code. Sysadmins typically perform many duties besides writing scripts, and thus the amount of review work is correspondingly reduced. In our experience in a group of 6 people, code review create a minimal amount of overhead.
I'm here to tell you that code review works, and it works particularly well for system administrators. Formalized code review is a rising tide that lifts all boats - we all write better code and configurations when others look at it. Review Board in particular provides a fairly simple and lightweight way to implement code review. Code review is your first line of defense in many ways. When a script breaks in production, the first thing I say is, "was it code reviewed"?
Everyone knows that question is going to be asked so we plan accordingly and write better code. I'm not talking about large coding projects here either - even the simplest of scripts should be code reviewed. In fact, small scripts can benefit the most because those are the ones you are most likely to write quickly and carelessly. So please take my recommendations to heart - implement a code review culture for system administration. It will have a measurable effect on your team's performance and will definitely reduce production outages.